What is a risk of using counterfeit cartridges?

Question

Options

• ACustomers generally pay more for counterfeit cartridges.
• BCounterfeit products can damage a printer.
• CCounterfeit cartridges generally produce print documents with unacceptable quality.
• DHP will bring legal action against customers who use counterfeit cartridges.

• A
  4% (2)
• B
  92% (44)
• C
  2% (1)
• D
  2% (1)

Explanation

Using counterfeit cartridges poses a genuine hardware risk: they are often made with inferior materials, poorly calibrated ink delivery systems, and no compatibility testing, which can cause ink leaks, clog print heads, or even damage the printer's internal components - making B correct.

Why the distractors are wrong:

• A is incorrect because counterfeit products are typically cheaper than genuine ones, which is exactly what makes them appealing to buyers in the first place.
• C is a common misconception - while quality may sometimes be lower, this isn't a guaranteed or defining risk; the exam is targeting hardware damage as the primary concern.
• D is incorrect because legal action is typically pursued against manufacturers and sellers of counterfeit goods, not end customers.

Memory tip: Think of "counterfeit = counterharm" - the hidden danger isn't the price or the print quality you can see, it's the internal damage you can't see until it's too late.

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