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GSLC · Question #57

Your project is to implement a new operating system for all of the workstations in your company's network. Every workstation must have the new operating system as part of an organization-wide…

The correct answer is C. Negative stakeholders. Users who actively oppose a project or its outcome are classified as negative stakeholders in project management terminology.

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Question

Your project is to implement a new operating system for all of the workstations in your company's network. Every workstation must have the new operating system as part of an organization-wide mandate. Many users are not happy with this decision and are resisting the change. Some of the users are complaining that they do not want the operating system at all. What type of stakeholders are these users?

Options

  • ACon stakeholders
  • BCustomers
  • CNegative stakeholders
  • DEnd-users

How the community answered

(45 responses)
  • A
    2% (1)
  • B
    7% (3)
  • C
    89% (40)
  • D
    2% (1)

Why each option

Users who actively oppose a project or its outcome are classified as negative stakeholders in project management terminology.

ACon stakeholders

Con stakeholders is not a recognized term in standard project management frameworks such as PMBOK.

BCustomers

Customers are stakeholders who receive the product or service, which is a neutral role descriptor unrelated to their support or opposition of the project.

CNegative stakeholdersCorrect

Negative stakeholders are individuals or groups whose interests are adversely affected by the project, leading them to oppose it. In PMBOK terms, these stakeholders can actively work against the project's success. Identifying and managing negative stakeholders is a key responsibility of the project manager.

DEnd-users

End-users describes stakeholders who will ultimately use the deliverable, which is a functional role and does not characterize their attitude toward the project.

Concept tested: Identifying and classifying negative stakeholders

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#stakeholder management#change management#project management#negative stakeholders

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