GIAC
GSLC · Question #57
GSLC Question #57: Real Exam Question with Answer & Explanation
The correct answer is C. Negative stakeholders. Users who actively oppose a project or its outcome are classified as negative stakeholders in project management terminology.
Question
Your project is to implement a new operating system for all of the workstations in your company's network. Every workstation must have the new operating system as part of an organization-wide mandate. Many users are not happy with this decision and are resisting the change. Some of the users are complaining that they do not want the operating system at all. What type of stakeholders are these users?
Options
- ACon stakeholders
- BCustomers
- CNegative stakeholders
- DEnd-users
Explanation
Users who actively oppose a project or its outcome are classified as negative stakeholders in project management terminology.
Common mistakes.
- A. Con stakeholders is not a recognized term in standard project management frameworks such as PMBOK.
- B. Customers are stakeholders who receive the product or service, which is a neutral role descriptor unrelated to their support or opposition of the project.
- D. End-users describes stakeholders who will ultimately use the deliverable, which is a functional role and does not characterize their attitude toward the project.
Concept tested. Identifying and classifying negative stakeholders
Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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