GSLC · Question #216
Complete the following sentence: Quality control is a(n)_______________ process while quality assurance is a(n)________________ process.
The correct answer is C. Inspection, prevention. Quality control is an inspection process that identifies defects in finished outputs, while quality assurance is a prevention process that improves processes to stop defects from occurring.
Question
Complete the following sentence: Quality control is a(n)_______________ process while quality assurance is a(n)________________ process.
Options
- AInspection, costly
- BManagement, inspection
- CInspection, prevention
- DPrevention, inspection.
How the community answered
(19 responses)- B5% (1)
- C89% (17)
- D5% (1)
Why each option
Quality control is an inspection process that identifies defects in finished outputs, while quality assurance is a prevention process that improves processes to stop defects from occurring.
While 'inspection' correctly identifies quality control, 'costly' does not define quality assurance - QA is characterized as a prevention-oriented process, not by its cost attribute.
This reverses the definitions - quality assurance is not an inspection process and quality control is not simply 'management'; QC inspects outputs while QA prevents defects through process control.
Quality control involves inspecting work products after they are produced to detect and correct defects, making it reactive and inspection-oriented. Quality assurance is a proactive, prevention-focused discipline that audits and improves the processes used to create those products - this distinction is a foundational concept in quality management frameworks including ISO 9000 and PMBOK.
This answer completely inverts the correct relationship - QC is the inspection process and QA is the prevention process, not the other way around.
Concept tested: Quality control vs quality assurance process distinction
Source: https://www.iso.org/obp/ui/#iso:std:iso:9000:ed-4:v1:en
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