nerdexam
GIAC

GSLC · Question #147

Donna, a stakeholder in your project to create new software, has approached you about adding some features to the software package. You instruct that Donna must document the change request for it to…

The correct answer is A. The documentation of the change request ensures that there's an audit trail of the request change. Documenting a change request is essential in project management because it creates a formal audit trail that tracks who requested what change and when, supporting accountability and governance.

Security Program Management & Governance

Question

Donna, a stakeholder in your project to create new software, has approached you about adding some features to the software package. You instruct that Donna must document the change request for it to be considered for the project. Why is it important for Donna to document the change request?

Options

  • AThe documentation of the change request ensures that there's an audit trail of the request change
  • BThe documentation of the change request allows Donna to really understand all of the requirements
  • CIt's really not that important but it will delay the request for the change or prevent the change from
  • DThe documentation of the change request ensures that Donna is the stakeholder that will pay for

How the community answered

(36 responses)
  • A
    89% (32)
  • B
    3% (1)
  • C
    6% (2)
  • D
    3% (1)

Why each option

Documenting a change request is essential in project management because it creates a formal audit trail that tracks who requested what change and when, supporting accountability and governance.

AThe documentation of the change request ensures that there's an audit trail of the request changeCorrect

Formal documentation of a change request creates an audit trail that records the origin, rationale, and history of every proposed modification to the project scope. This audit trail is a core component of change management processes, enabling project managers to review, approve, or reject changes in a controlled and traceable way. It also protects all parties by providing a verifiable record if disputes arise later.

BThe documentation of the change request allows Donna to really understand all of the requirements

While documentation may help a stakeholder clarify their thinking, the primary purpose of the formal change request process is governance and audit trail - not to teach the requester about requirements.

CIt's really not that important but it will delay the request for the change or prevent the change from

Documentation is critically important for project integrity and is not merely a delay tactic - it ensures changes are evaluated and approved through a controlled process.

DThe documentation of the change request ensures that Donna is the stakeholder that will pay for

Assigning financial responsibility is not the purpose of a change request document - cost impact may be analyzed as part of the change evaluation, but accountability for payment is a separate contractual matter.

Concept tested: Change request documentation and audit trail in project management

Source: https://www.pmi.org/learning/library/change-management-critical-success-factors-7045

Topics

#change request documentation#audit trail#change management#stakeholder management

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion
Full GSLC Practice