FC0-U71 · Question #167
A user is testing new speakers on a laptop, but the user does not hear any sounds. The speakers are plugged in and turned on, and the correct driver is updated. Which of the following would most…
The correct answer is C. Misconfigured output. Since the speakers are connected, powered on, and the driver is current, the most likely culprit is a misconfigured audio output - for example, the OS audio settings are routing sound to the wrong output device (such as internal speakers or HDMI instead of the external…
Question
A user is testing new speakers on a laptop, but the user does not hear any sounds. The speakers are plugged in and turned on, and the correct driver is updated. Which of the following would most likely cause the issue?
Options
- AOS incompatibility
- BDefective speakers
- CMisconfigured output
- DIncorrect cable
How the community answered
(24 responses)- A4% (1)
- B17% (4)
- C71% (17)
- D8% (2)
Explanation
Since the speakers are connected, powered on, and the driver is current, the most likely culprit is a misconfigured audio output - for example, the OS audio settings are routing sound to the wrong output device (such as internal speakers or HDMI instead of the external speakers). This is a common issue when plugging in new audio devices. OS incompatibility is unlikely if the driver installed correctly. Defective speakers are possible but a lower-probability cause to check after ruling out software settings. An incorrect cable would typically prevent any connection from being detected at all.
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