A systems administrator requires access to a user's laptop over a VPN for troubleshooting. Which of the following software types should the systems administrator use?

The correct answer is D. Remote assistance. Remote assistance software allows a systems administrator to remotely access and control a user's device, especially over a VPN, for troubleshooting and support.

Applications and Software

Question

Options

ACollaboration
BProductivity
CWeb browsing
DRemote assistance

How the community answered

(41 responses)

A
2% (1)
B
10% (4)
C
2% (1)
D
85% (35)

Explanation

Remote assistance software allows a systems administrator to remotely access and control a user's device, especially over a VPN, for troubleshooting and support.

Topics

#Remote assistance software#Troubleshooting tools#System administration tools#VPN usage

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