CompTIA
FC0-U71 · Question #24
A user plugs a new scanner into a computer and turns it on. The scanner is automatically detected. However, the OS will only respond to some, but not all, of the buttons on the scanner. Which of the f
The correct answer is D. Install any applicable software from the vendor's website.. Installing the vendor's software often includes specific drivers and utilities needed to enable full functionality of all buttons and features on the scanner.
Applications and Software
Question
A user plugs a new scanner into a computer and turns it on. The scanner is automatically detected. However, the OS will only respond to some, but not all, of the buttons on the scanner. Which of the following steps should the user take next to enable full functionality?
Options
- ARoll back the device driver to a previous version.
- BPerform a test scan on the new device to the computer.
- CUpdate the computer's OS.
- DInstall any applicable software from the vendor's website.
How the community answered
(26 responses)- A19% (5)
- B4% (1)
- C8% (2)
- D69% (18)
Explanation
Installing the vendor's software often includes specific drivers and utilities needed to enable full functionality of all buttons and features on the scanner.
Topics
#Peripheral device troubleshooting#Device drivers#Software installation#Plug and Play
Community Discussion
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