FC0-U61 · Question #825
A technician is troubleshooting an important application that is crashing every hour. The technician suspects that the installation is corrupt and needs to be reinstalled. Which of the following…
The correct answer is B. Research the knowledge base. Before proceeding with reinstallation, the technician should first research the knowledge base to gather information about similar issues and recommended solutions. This step ensures that the decision to reinstall is supported by documented cases or official recommendations and…
Question
A technician is troubleshooting an important application that is crashing every hour. The technician suspects that the installation is corrupt and needs to be reinstalled. Which of the following steps should be performed next?
Options
- AVerify full system functionality.
- BResearch the knowledge base.
- CIdentify the problem.
- DTest the theory.
How the community answered
(26 responses)- A15% (4)
- B73% (19)
- C8% (2)
- D4% (1)
Explanation
Before proceeding with reinstallation, the technician should first research the knowledge base to gather information about similar issues and recommended solutions. This step ensures that the decision to reinstall is supported by documented cases or official recommendations and might provide alternative solutions that are less disruptive or more effective.
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