FC0-U61 · Question #389
To establish a theory of probable cause, one technician investigates network issues in the server room while another technician troubleshoots the user's workstation. Which of the following…
The correct answer is B. Divide and conquer. Divide and conquer is a troubleshooting methodology that involves breaking down a complex problem into smaller and more manageable parts, and then testing each part to isolate the cause of the problem. QUESTION NO : the obvious, duplicate the problem, and research the knowledge…
Question
To establish a theory of probable cause, one technician investigates network issues in the server room while another technician troubleshoots the user's workstation. Which of the following troubleshooting methodologies is being performed?
Options
- AQuestion the obvious.
- BDivide and conquer.
- CDuplicate the problem
- DResearch the knowledge base.
How the community answered
(46 responses)- A11% (5)
- B70% (32)
- C15% (7)
- D4% (2)
Explanation
Divide and conquer is a troubleshooting methodology that involves breaking down a complex problem into smaller and more manageable parts, and then testing each part to isolate the cause of the problem. QUESTION NO : the obvious, duplicate the problem, and research the knowledge base are not troubleshooting methodologies that involve dividing the problem into smaller parts.
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