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EX0-114 · Question #85
EX0-114 Question #85: Real Exam Question with Answer & Explanation
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Question
While planning for service improvements, what is an important best practice to consider?
Options
- AService improvement targets should be measurable, linked to business objectives and documented
- BThe progress of service improvement should be discussed at least weekly in the steering committee.
- CThe progress should be monitored closely by an independent project manager to maintain objectivity.
- DThe service improvement targets should not change until the target is reached, or else no consistency
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