EXIN
EX0-114 · Question #80
What is meant by the Urgency of an Incident?
The correct answer is A. the degree to which the solution of an incident tolerates delay. See the full explanation below for the reasoning.
Question
What is meant by the Urgency of an Incident?
Options
- Athe degree to which the solution of an incident tolerates delay
- Bthe degree to which the incident gives rise to a deviation from the normal service level
- Cthe time needed by IT Services to resolve the incident
- Dthe relative importance of the incidents when handling them
How the community answered
(39 responses)- A72% (28)
- B5% (2)
- C8% (3)
- D15% (6)
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