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EX0-114 · Question #69

What is the most common process that is associated with the Service Desk?

The correct answer is C. Incident Management. See the full explanation below for the reasoning.

Question

What is the most common process that is associated with the Service Desk?

Options

  • AChange Management
  • BConfiguration Management
  • CIncident Management
  • DService Level Management

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    9% (3)
  • C
    74% (26)
  • D
    14% (5)

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Full EX0-114 Practice