EXIN
EX0-114 · Question #22
Which process has the goal to maintain and improve rr Service quality, through a constant cycle of agreeing, monitoring and reporting upon IT service achievements and the investigation of actions to…
The correct answer is D. Service Level Management. See the full explanation below for the reasoning.
Question
Which process has the goal to maintain and improve rr Service quality, through a constant cycle of agreeing, monitoring and reporting upon IT service achievements and the investigation of actions to eradicate poor service?
Options
- AAvailability Management
- BFinancial Management for IT Services
- CIT Service Continuity Management
- DService Level Management
How the community answered
(48 responses)- A4% (2)
- B2% (1)
- C10% (5)
- D83% (40)
Community Discussion
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