EXIN
EX0-114 · Question #17
Which of the aspects listed below is included in ISO/IEC 20000?
The correct answer is A. customer communication. See the full explanation below for the reasoning.
Question
Which of the aspects listed below is included in ISO/IEC 20000?
Options
- Acustomer communication
- Bemployee motivation
- Csocial responsibility
- Dstandard products
How the community answered
(25 responses)- A84% (21)
- B8% (2)
- C4% (1)
- D4% (1)
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