A technique that is used to elicit information by viewing and understanding activities and their context is known as:

Question

Options

• Aworkshop.
• Bobservation.
• Cbrainstorming.
• Dreview.

• A
  5% (2)
• B
  86% (36)
• C
  2% (1)
• D
  7% (3)

Explanation

Observation (B) is correct because it is the elicitation technique specifically defined as watching people perform their work in real context - gaining firsthand understanding of activities, workflows, and environmental factors that stakeholders might not think to mention in an interview.

Why the distractors are wrong:

• A. Workshop - a structured group session for collaborative discussion or requirements gathering, not passive viewing.
• C. Brainstorming - a creative group technique for generating ideas, not for watching and understanding existing activities.
• D. Review - involves examining documents, artifacts, or outputs, not observing live activities in their natural context.

Memory tip: Think of "O for On-site" - Observation requires you to be on-site, physically watching the activity happen in its real environment. If you're watching, you're observing.

No community discussion yet for this question.