Salesforce
DEV-450 · Question #26
DEV-450 Question #26: Real Exam Question with Answer & Explanation
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Question
The support group at Universal Containers wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements? (Choose three.)
Options
- ASupport processes
- BPage layouts
- CPermission sets
- DField-level security
- ERecord types
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