A storage administrator is having difficulty troubleshooting a Dell Unity XT storage system and contacts the Dell support for assistance. Dell support must run some service commands on the Storage…

Question

Options

• ASet Unisphere preferences to Optimize for remote access
• BSpecify the Remote Logging configuration.
• CEnable Service mode on the Storage Processors
• DEnable SSH on the storage system.

• A
  4% (1)
• D
  96% (25)

Explanation

Enabling SSH on the Dell Unity XT storage system is the required step because SSH (Secure Shell) is the protocol that allows Dell support engineers to establish a secure, interactive command-line session on the Storage Processors remotely - without it, there is simply no pathway for them to execute service commands from outside the network.

Why the distractors are wrong:

• A - Unisphere's "Optimize for remote access" preference adjusts the management UI's performance behavior, not remote shell/command access for support personnel.
• B - Remote Logging sends syslog data out to a logging server; it grants no interactive access in to the system.
• C - Service Mode places a Storage Processor in a diagnostic/maintenance state, but enabling it does not open a remote access channel for Dell support.

Memory tip: The key phrase in the question is "run service commands" - commands require a shell, and SSH stands for Secure Shell. Whenever a question mentions support needing to run commands remotely, think SSH.

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