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CV0-004 · Question #77

A SaaS provider introduced new software functionality for customers as part of quarterly production enhancements. After an update is implemented, users cannot locate certain transactions from an…

The correct answer is A. Update the custom integration to use a supported function. The error message indicates that the SaaS provider has deprecated a function that was previously called by the custom integration. The best action for the application owner to take is to update the custom integration to use a function that is supported in the current release…

Troubleshooting

Question

A SaaS provider introduced new software functionality for customers as part of quarterly production enhancements. After an update is implemented, users cannot locate certain transactions from an inbound integration. During the investigation, the application owner finds the following error in the logs:

Error: REST API - Deprecated call is no longer supported in this release. Which of the following is the best action for the application owner to take to resolve the issue?

Options

  • AUpdate the custom integration to use a supported function.
  • BInclude the custom integration in the quarterly testing scope.
  • CAsk the users to monitor the quarterly updates.
  • DRevert the application to the last stable quarterly release.

How the community answered

(25 responses)
  • A
    56% (14)
  • B
    8% (2)
  • C
    24% (6)
  • D
    12% (3)

Explanation

The error message indicates that the SaaS provider has deprecated a function that was previously called by the custom integration. The best action for the application owner to take is to update the custom integration to use a function that is supported in the current release. This is a direct solution to the problem and ensures the custom integration conforms to the updated SaaS

Topics

#API Integration#Troubleshooting#Application Updates#Error Resolution

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