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CV0-004 · Question #321

During a phase review, two stakeholders discuss the approval of a deliverable. The project manager convinces the stakeholders to agree on a common solution. Which of the following best describes…

The correct answer is C. Compromise. By negotiating a middle ground, the PM used compromise as a conflict resolution technique. Force and avoid do not build consensus, while smoothing minimizes issues but does not resolve them. Compromise achieves agreement acceptable to both sides.

DevOps fundamentals

Question

During a phase review, two stakeholders discuss the approval of a deliverable. The project manager convinces the stakeholders to agree on a common solution. Which of the following best describes what the project manager did to gain approval from both stakeholders?

Options

  • AForce
  • BSmooth
  • CCompromise
  • DAvoid

How the community answered

(25 responses)
  • A
    4% (1)
  • B
    16% (4)
  • C
    72% (18)
  • D
    8% (2)

Explanation

By negotiating a middle ground, the PM used compromise as a conflict resolution technique. Force and avoid do not build consensus, while smoothing minimizes issues but does not resolve them. Compromise achieves agreement acceptable to both sides.

Topics

#Project Management#Stakeholder Management#Conflict Resolution#Communication

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