Salesforce
CRT-261 · Question #59
CRT-261 Question #59: Real Exam Question with Answer & Explanation
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Question
Universal Containers wants to automate the process of case creation. While conducting a business process review, the consultant learned that customers sometimes upload digital pictures of the problem. Following best practices, which solution should a consultant recommend?
Options
- AEmail-to-Case
- BAppExchange package
- CWeb-to-Case
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