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CRT-261 · Question #12

Universal Containers (UC) is implementing Service Cloud within its North America call center to validate key use cases, system capabilities, and integration patterns. The UC leadership team is…

The correct answer is C. Opt Bp the sandbox in as a Bp preview org g so the team can conduct testing gp prior to the. Opting the sandbox in as a preview org allows the UC team to test new Salesforce features and updates in a controlled environment before they are deployed to the production org. This proactive approach helps identify and address potential issues, ensuring that the…

Implementation Strategies

Question

Universal Containers (UC) is implementing Service Cloud within its North America call center to validate key use cases, system capabilities, and integration patterns. The UC leadership team is concerned that the upcoming Salesforce Release schedule may impact the implementation project's development efforts. What should a consultant recommend that UC's Salesforce admin do in this scenario?

Options

  • APostpone the release to the production org so the team can finish the project before the release is
  • BDisable updates to the sandbox so the team can continue using the solution without the updates
  • COpt Bp the sandbox in as a Bp preview org g so the team can conduct testing gp prior to the

How the community answered

(25 responses)
  • A
    12% (3)
  • B
    16% (4)
  • C
    72% (18)

Explanation

Opting the sandbox in as a preview org allows the UC team to test new Salesforce features and updates in a controlled environment before they are deployed to the production org. This proactive approach helps identify and address potential issues, ensuring that the implementation project is not adversely affected by upcoming Salesforce releases.

Topics

#sandbox preview#Salesforce releases#release management#testing

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