CRT-211 · Question #127
An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments…
The correct answer is D. Create public groups for each project team and send the email alert to the project group. Public groups let you share records with a set of users defined by criteria such as role, profile, or individual users. You can use public groups as recipients for email alerts in workflow rules or process builder.
Question
An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles. How should an administrator ensure the proper users will receive the email?
Options
- AConfigure a queue for the project team and have members view the queue's list view.
- BUse sharing rules to automatically share with the individual users in the project team.
- CMove the project users to the same role and send the email alert to everyone in the role.
- DCreate public groups for each project team and send the email alert to the project group.
How the community answered
(51 responses)- A8% (4)
- B4% (2)
- C14% (7)
- D75% (38)
Explanation
Public groups let you share records with a set of users defined by criteria such as role, profile, or individual users. You can use public groups as recipients for email alerts in workflow rules or process builder.
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