Salesforce
CRT-160 · Question #136
CRT-160 Question #136: Real Exam Question with Answer & Explanation
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Question
Lenoxsoft's licensing software is based on annual contract renewals. The marketing department is struggling to send reminders to customers, and the sales department has no insight into what reminders marketing is sending. Lenoxsoft uses the custom field "Contract" which contains the value "Renewed" for prospects who have already renewed or is blank is they have yet to renew. Lenoxsoft wishes to set up an Engagement program that does the following: * Automatically adds/removes Prospects to the Renewal Engagement program based on their renewal status * Sends a series of reminders to Prospects who have NOT yet renewed * Gives sales continuous insight into prospect engagement with the program. Based on the requirements outlined, which of the following is the best process for Lenoxsoft to set up?
Options
- ABuild a segmentation rule with the criteria of :: Prospect Custom Field :: Contract :: is :: Renewed
- BBuild a dynamic list with the criteria of :: Prospect Custom Field :: Contract :: is :: Renewed.
- CBuild a dynamic list with the criteria of :: Prospect Custom Field :: Contract :: is :: blank. Associate
- DBuild an automation rule with the criteria of :: Prospect Custom Field :: contract :: is :: blank. Add
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