The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist…

Question

Options

• AAdd the Campaign Member Statuses related list to the Page Layout.
• BEdit the picklist values for the Campaign Status in object Manager.
• CMass modify the Campaign Member Statuses related list.
• DModify the picklist value on the Campaign Member Statuses related list

• A
  84% (43)
• C
  6% (3)
• D
  10% (5)

Explanation

Options A and B are correct because they represent the two valid methods for managing Campaign Member Status values in Salesforce. Option B (editing picklist values in Object Manager) lets an admin update the default status values applied to all new campaigns at the object level, making it the global configuration path. Option A (adding the Campaign Member Statuses related list to the Page Layout) is required to expose the related list on individual Campaign records, which allows campaign-specific status customization directly from that record.

Option D is wrong because you cannot modify values on the Campaign Member Statuses related list until it has been added to the page layout first - D assumes the prerequisite step (A) has already been done, making it incomplete as a standalone solution. Option C is wrong because "mass modify" is not a standard Salesforce mechanism for adding new picklist values to Campaign Member Status; mass update functionality relates to updating existing records, not adding picklist options.

Memory tip: Think of it as two levels - Object Manager = global defaults (B), and Page Layout + Related List = campaign-specific management (A). You need to "put it on the page before you can use the page."

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