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CRT-101 · Question #193
CRT-101 Question #193: Real Exam Question with Answer & Explanation
The correct answer is A: Validation rules.. See the full explanation below for the reasoning.
Object Manager and Lightning App Builder
Question
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status. Which Feature Should an administrator use to fulfill this request?
Options
- AValidation rules.
- BGlobal Value Picklists
- CPredefined field Values.
- DDependent Picklists.
Topics
#Validation Rules#Case Management#Process Enforcement#Picklist Fields
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