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Salesforce

CRT-101 · Question #192

How should an administrator support this request?

The correct answer is C. Run the Opportunity Stage Duration report. The Opportunity Stage Duration report is the standard Salesforce tool for analyzing how long opportunities spend in each stage.

Data and Analytics Management

Question

How should an administrator support this request?

Options

  • AUse process builder to capture the daily average on each opportunity.
  • BAdd Formula Fields to track Stages on each Opportunity.
  • CRun the Opportunity Stage Duration report.
  • DRefresh weekly reporting snapshots for Closed Opportunities.

How the community answered

(25 responses)
  • B
    4% (1)
  • C
    92% (23)
  • D
    4% (1)

Why each option

The Opportunity Stage Duration report is the standard Salesforce tool for analyzing how long opportunities spend in each stage.

AUse process builder to capture the daily average on each opportunity.

Process Builder triggers actions based on field changes but cannot calculate or store running daily stage averages on opportunity records.

BAdd Formula Fields to track Stages on each Opportunity.

Formula fields can reference current field values but cannot track historical stage duration across multiple stage transitions over time.

CRun the Opportunity Stage Duration report.Correct

The Opportunity Stage Duration report is a built-in Salesforce report that tracks the number of days an opportunity has remained in each stage, providing direct visibility into stage progression and bottlenecks without custom configuration.

DRefresh weekly reporting snapshots for Closed Opportunities.

Reporting snapshots capture point-in-time data on a schedule but require custom setup and are not the standard mechanism for analyzing opportunity stage duration.

Concept tested: Opportunity Stage Duration report for stage analysis

Source: https://help.salesforce.com/s/articleView?id=sf.reports_opportunity_stage_duration.htm&type=5

Topics

#Sales Cloud#Opportunity Reports#Stage Duration#Standard Reports

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