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CQIA · Question #46
CQIA Question #46: Real Exam Question with Answer & Explanation
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Question
A service-based (rather than a customer-based) SLA:
Options
- ACovers all services for a particular customer
- BCovers a set of similar services, for a single customer
- CCovers all services
- DCovers a single service, for all of the customers of that service
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