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ASQ

CPGP · Question #87

Which of the following is NOT a part of the complaint handling process? Response:

The correct answer is A. Ignoring complaints that are not submitted in writing. See the full explanation below for the reasoning.

Question

Which of the following is NOT a part of the complaint handling process? Response:

Options

  • AIgnoring complaints that are not submitted in writing.
  • BDocumenting the complaint in detail.
  • CInvestigating the cause of the complaint.
  • DDetermining the necessary corrective actions.

How the community answered

(33 responses)
  • A
    85% (28)
  • B
    9% (3)
  • C
    3% (1)
  • D
    3% (1)

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