CPGP · Question #178
Which factors should be analyzed post-change? (Choose two) Response:
The correct answer is B. Impact on product quality D. New risk factors. After a change is implemented, the review focuses on what the change actually did - its effect on product quality (B) and any new risks it introduced (D). Impact on product quality directly measures whether the change achieved its intended outcome or caused regressions, while…
Question
Which factors should be analyzed post-change? (Choose two) Response:
Options
- ACost-effectiveness
- BImpact on product quality
- CEmployee satisfaction
- DNew risk factors
How the community answered
(28 responses)- A7% (2)
- B82% (23)
- C11% (3)
Explanation
After a change is implemented, the review focuses on what the change actually did - its effect on product quality (B) and any new risks it introduced (D). Impact on product quality directly measures whether the change achieved its intended outcome or caused regressions, while identifying new risk factors ensures the organization isn't left exposed to vulnerabilities or instability that emerged as a side effect of the change.
Why A is wrong: Cost-effectiveness is evaluated before a change is approved, during the planning and justification phase - not after. Post-change review isn't the right stage to relitigate the budget decision.
Why C is wrong: Employee satisfaction is an HR/organizational metric, not a standard post-change technical review factor. Change management frameworks are concerned with system outcomes and risk posture, not workforce sentiment.
Memory tip: Think "QR code" - Quality and Risk are what you check after a change lands. Everything else (cost, people) belongs to earlier phases.
Community Discussion
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