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COBIT5 · Question #58
The alignment goal "Delivery of I&T services in line with business requirements" is organized into which IT balanced scorecard (BSC) dimension?
The correct answer is A. Customer. https://community.mis.temple.edu/mis5203sec001sp2019/files/2019/01/COBIT-2019-Framework- Introduction-and-Methodology_res_eng_1118.pdf (31)
COBIT 5 Principles
Question
The alignment goal "Delivery of I&T services in line with business requirements" is organized into which IT balanced scorecard (BSC) dimension?
Options
- ACustomer
- BFinancial
- CInternal
How the community answered
(42 responses)- A76% (32)
- B17% (7)
- C7% (3)
Explanation
https://community.mis.temple.edu/mis5203sec001sp2019/files/2019/01/COBIT-2019-Framework- Introduction-and-Methodology_res_eng_1118.pdf (31)
Topics
#IT balanced scorecard#customer dimension#alignment goals#I&T services
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