Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTO's or as _________________________.

The correct answer is A. Critical-to-quality. You've hit your limit · resets 12:50am (America/New_York)

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Question

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTO's or as _________________________.

Options

ACritical-to-quality
BConscious thought qualities
CConspicuous time quandaries
DCost of the quantity

How the community answered

(34 responses)

A
94% (32)
B
3% (1)
D
3% (1)

Explanation

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Topics

#Critical-to-Quality#CTQ#customer decisions#Voice of Customer

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