GAQM
CLSSGB · Question #71
Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTO's or as _________________________.
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Define Phase
Question
Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTO's or as _________________________.
Options
- ACritical-to-quality
- BConscious thought qualities
- CConspicuous time quandaries
- DCost of the quantity
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Topics
#Critical-to-Quality#CTQ#customer decisions#Voice of Customer