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CISA · Question #330

The MOST significant reason for using ley performance indicators (KPIs) to track the progress of IT projects against their initial targets is that they:

The correct answer is A. provide timely indication of when corrective actions need to be taken. KPIs exist primarily as a performance monitoring mechanism - their core value is giving project managers early warning signals so they can intervene before small deviations become serious failures. Tracking progress against initial targets is fundamentally about maintaining…

Submitted by skyler.x· Apr 18, 2026Governance and Management of IT

Question

The MOST significant reason for using ley performance indicators (KPIs) to track the progress of IT projects against their initial targets is that they:

Options

  • Aprovide timely indication of when corrective actions need to be taken
  • Binfluence management decisions to outsource IT projects
  • Cidentify instances where increased stakeholder engagement is required
  • Didentify which projects may require additional funding

How the community answered

(43 responses)
  • A
    91% (39)
  • B
    2% (1)
  • C
    5% (2)
  • D
    2% (1)

Explanation

KPIs exist primarily as a performance monitoring mechanism - their core value is giving project managers early warning signals so they can intervene before small deviations become serious failures. Tracking progress against initial targets is fundamentally about maintaining control and taking timely corrective action (A).

Why the distractors are wrong:

  • B is wrong because KPIs inform oversight, not sourcing decisions - outsourcing is a strategic/procurement choice driven by different factors entirely.
  • C is partially true (poor KPIs might trigger stakeholder conversations), but stakeholder engagement is a response to what KPIs reveal, not the primary reason for using them.
  • D is similarly a possible downstream action, but funding decisions are a consequence of performance data - not the most significant reason to track KPIs in the first place.

Memory tip: Think of KPIs as a dashboard warning light - the #1 reason you have warning lights is to know when to pull over and fix something, not to decide who built your car (B), who rides with you (C), or whether to buy gas (D). The word "timely" in option A is the giveaway: KPIs are about real-time control.

Topics

#KPIs#Project monitoring#Corrective actions#IT project management

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