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CISA · Question #465
When conducting a post-implementation review, which of the following is the BEST way to determine whether the value from an IT project has been achieved?
The correct answer is B. Calculate the return on investment (ROI). ROI directly measures the financial benefits realized versus the costs incurred, providing an objective quantification of whether the project delivered the expected value.
Submitted by packet_pusher· Apr 18, 2026Governance and Management of IT
Question
When conducting a post-implementation review, which of the following is the BEST way to determine whether the value from an IT project has been achieved?
Options
- AConduct peer benchmarking exercises
- BCalculate the return on investment (ROI)
- CAssess impact on the IT portfolio
- DSurvey end users
How the community answered
(33 responses)- A15% (5)
- B76% (25)
- C6% (2)
- D3% (1)
Explanation
ROI directly measures the financial benefits realized versus the costs incurred, providing an objective quantification of whether the project delivered the expected value.
Topics
#Post-implementation review#Return on investment (ROI)#IT project evaluation#Value realization
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