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CISA · Question #210

CISA Question #210: Real Exam Question with Answer & Explanation

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Submitted by ahmad_uae· Apr 18, 2026Governance and Management of IT

Question

Which of the following should be of GREATEST concern to an IS auditor reviewing an organization's customer relationship management (CRM) capability?

Options

  • AStaff are storing customer information in a Software as a Service (SaaS) tool that has not been
  • BThe CRM tool does not have a long-term roadmap for new functionality and updates
  • CThe business continuity plan (BCP) for the function under review has not been evaluated or
  • DThe IT-provided CRM tool being used will no longer be supported by the vendor in one year

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Topics

#Risk Management#SaaS Security#Data Protection#Shadow IT
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