APMG-International
CHANGE-MANAGEMENT-FOUNDATION · Question #9
CHANGE-MANAGEMENT-FOUNDATION Question #9: Real Exam Question with Answer & Explanation
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Question
When comparing
lean' and rich' communication channels, which of the following statements about a 'rich' communication channel is true? 1. A 'rich' channel allows for conversation a quick response, and the chance for interaction. 2. A 'rich' channel conveys non-verbal cues, such as emotion and feelings, tone or gestures.Options
- AOnly 1 is true
- BOnly 2 is true
- CBoth 1 and 2 are true
- DNeither 1 or 2 is true
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