Which of the following statements about two-way communication are true? 1. Two way communication is useful for getting important information out quickly to large groups of people 2. Two-way…

Question

Options

• AOnly 1 is true
• BOnly 2 is true
• CBoth 1 and 2 are true
• DNeither 1 or 2 is true

• B
  89% (17)
• C
  5% (1)
• D
  5% (1)

Explanation

Two-way communication is a type of communication that allows for feedback, interaction, and dialogue between the sender and the receiver. Two-way communication is useful for engaging stakeholders, building trust and rapport, clarifying expectations, and resolving issues. Two-way communication encourages and increases people's motivation to interact to find out more, as they feel valued and involved in the change. Therefore, statement 2 is true. However, two-way communication is not useful for getting important information out quickly to large groups of people, as it can be time-consuming, complex, and inconsistent. For this purpose, one-way communication, such as newsletters, emails, or announcements, may be more suitable. Therefore, statement 1 is not true.

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