Which approach to fostering engagement and collaboration represents best practice for getting the MOST from social channels during change?

Question

Options

• AMake clear to people what is considered acceptable use of social media
• BEncourage people to make unrestricted use of social media
• CAllow people to evolve local rules on how to use social media
• DEncourage individuals to link workplace social media wit external contacts

• A
  93% (25)
• B
  4% (1)
• D
  4% (1)

Explanation

Social media is a type of communication channel that allows for online interaction and collaboration among people. Social media can be used to foster engagement and collaboration during change, as it can provide information, feedback, support, and innovation. However, social media also poses some challenges and risks, such as misinformation, distraction, or conflict. Therefore, the best practice for getting the most from social channels during change is to make clear to people what is considered acceptable use of social media, such as the purpose, tone, frequency, and content of the messages. The other options are not best practices, as they either encourage unrestricted or restricted use of social media, which can have negative consequences

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