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CGEIT · Question #92

Which of the following are PRIMARY factors in ensuring the success of an enterprise quality assurance program?

The correct answer is D. A process maturity framework and documented procedures. A successful enterprise quality assurance program primarily relies on having a well-defined process maturity framework and thoroughly documented procedures.

Submitted by cyberguy42· Apr 18, 2026Governance of Enterprise IT

Question

Which of the following are PRIMARY factors in ensuring the success of an enterprise quality assurance program?

Options

  • AEnterprise risk appetite and tolerance
  • BRisk management and control frameworks
  • CContinuous improvement plans
  • DA process maturity framework and documented procedures

How the community answered

(42 responses)
  • A
    2% (1)
  • B
    7% (3)
  • C
    2% (1)
  • D
    88% (37)

Why each option

A successful enterprise quality assurance program primarily relies on having a well-defined process maturity framework and thoroughly documented procedures.

AEnterprise risk appetite and tolerance

Enterprise risk appetite and tolerance define the acceptable level of risk but do not directly ensure the operational success and quality of an assurance program.

BRisk management and control frameworks

Risk management and control frameworks are essential for managing risks but are broader than quality assurance itself and do not directly provide the operational structure for quality.

CContinuous improvement plans

Continuous improvement plans are outcomes or components of a successful quality program, but a foundational framework and procedures are needed before such plans can be effectively implemented.

DA process maturity framework and documented proceduresCorrect

A process maturity framework provides a structured approach to evaluate and improve the organization's processes, while documented procedures ensure consistency, repeatability, and measurability of quality assurance activities, both of which are fundamental for a robust and successful program.

Concept tested: Quality assurance program foundations, process maturity

Topics

#Quality Assurance#Process Maturity#Program Success Factors#Documented Procedures

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