CGEIT · Question #683
Which of the following should be the MOST essential consideration when outsourcing IT services?
The correct answer is A. Identification of core and non-core business processes. The most essential consideration when outsourcing IT services is the clear identification of core versus non-core business processes. This distinction ensures that critical, strategic functions remain internal, while suitable tasks are delegated externally.
Question
Which of the following should be the MOST essential consideration when outsourcing IT services?
Options
- AIdentification of core and non-core business processes.
- BCompliance with enterprise architecture (EA).
- CAlignment with existing human resources (HR) policies and practices.
- DAdoption of a diverse vendor selection process.
How the community answered
(29 responses)- A76% (22)
- B14% (4)
- C3% (1)
- D7% (2)
Why each option
The most essential consideration when outsourcing IT services is the clear identification of core versus non-core business processes. This distinction ensures that critical, strategic functions remain internal, while suitable tasks are delegated externally.
The most essential consideration when outsourcing IT services is the clear identification of core versus non-core business processes. Core processes are strategic and critical to the organization's competitive advantage and should typically remain in-house, while non-core processes are candidates for outsourcing to improve efficiency or reduce costs without compromising strategic value.
While compliance with enterprise architecture is important for integration, it is a secondary consideration after deciding *what* to outsource based on core/non-core analysis.
Alignment with HR policies is a practical implementation detail to manage the impact on internal staff, but it's not the primary strategic decision point for outsourcing itself.
Adopting a diverse vendor selection process is a good practice for vendor management, but it comes after the fundamental decision of which services to outsource has been made.
Concept tested: Outsourcing strategic planning
Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/strategy/business-outcomes/
Topics
Community Discussion
No community discussion yet for this question.