CGEIT · Question #668
Which of the following is the BEST way for an IT steering committee to monitor the adoption of a new enterprise IT strategy?
The correct answer is B. Establish key performance indicators (KPIs).. The most effective method for an IT steering committee to monitor the adoption of a new enterprise IT strategy is by establishing key performance indicators (KPIs).
Question
Which of the following is the BEST way for an IT steering committee to monitor the adoption of a new enterprise IT strategy?
Options
- AImplement service level agreements (SLAs).
- BEstablish key performance indicators (KPIs).
- CSchedule ongoing audit reviews.
- DEstablish key risk indicators (KRIs).
How the community answered
(21 responses)- A5% (1)
- B81% (17)
- C10% (2)
- D5% (1)
Why each option
The most effective method for an IT steering committee to monitor the adoption of a new enterprise IT strategy is by establishing key performance indicators (KPIs).
SLAs define service expectations and performance targets but are typically operational measures for service delivery, not strategic measures for strategy adoption across the enterprise.
Key Performance Indicators (KPIs) are quantifiable metrics that measure how effectively an organization is achieving its key business objectives, making them ideal for monitoring the progress and adoption of a new IT strategy. They provide concrete data on performance against strategic goals and allow the steering committee to track implementation success.
Ongoing audit reviews provide assurance over controls and compliance, but they are generally periodic checks, not continuous monitoring tools for strategy adoption.
KRIs focus on identifying potential risks that could prevent strategic objectives from being met, rather than directly measuring the progress and adoption of the strategy itself.
Concept tested: Monitoring IT strategy adoption with KPIs
Source: https://www.isaca.org/resources/cobit/cobit-2019
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