The board directed the CIO to ensure that required IT resources are available to execute a new enterprise strategy. Which of the following should be done FIRST to support this initiative?

Implementing an IT capability strategy comes after understanding the current capabilities and identifying where gaps exist.

A gap analysis is the initial step that compares the organization's current IT resource state and capabilities against the desired state required to support the new enterprise strategy. This process identifies specific deficiencies or surpluses in resources, skills, infrastructure, or processes that need to be addressed before any planning or implementation.

Developing a capacity management plan is a more detailed step to optimize the use of existing resources, which should follow the identification of actual needs and gaps.

Developing a resource management plan focuses on how to acquire and manage resources, but it needs the initial input from a gap analysis to determine what resources are actually needed.