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CGEIT · Question #556

Which of the following BEST facilitates the adoption of an IT governance program in an enterprise?

The correct answer is D. Addressing the behavioral and cultural aspects of change. Effective adoption of an IT governance program heavily relies on addressing the human element of change, as resistance often stems from behavioral and cultural factors rather than just technical ones.

Submitted by anjalisingh· Apr 18, 2026Governance of Enterprise IT

Question

Which of the following BEST facilitates the adoption of an IT governance program in an enterprise?

Options

  • ADefining clear roles and responsibilities for the participants
  • BUsing a comprehensive business case for the initiative
  • CCommunicating the planned IT strategy to stakeholders
  • DAddressing the behavioral and cultural aspects of change

How the community answered

(31 responses)
  • A
    6% (2)
  • B
    23% (7)
  • C
    13% (4)
  • D
    58% (18)

Why each option

Effective adoption of an IT governance program heavily relies on addressing the human element of change, as resistance often stems from behavioral and cultural factors rather than just technical ones.

ADefining clear roles and responsibilities for the participants

Defining clear roles and responsibilities is important for program execution but doesn't primarily facilitate adoption, which is about acceptance and integration.

BUsing a comprehensive business case for the initiative

A comprehensive business case justifies the initiative's existence but does not directly address the human factors required for its internal adoption.

CCommunicating the planned IT strategy to stakeholders

Communicating the strategy is part of addressing change, but 'addressing behavioral and cultural aspects' is a broader and more impactful approach to overcoming resistance and ensuring buy-in.

DAddressing the behavioral and cultural aspects of changeCorrect

IT governance introduces new policies, processes, and responsibilities that can significantly impact employees' daily routines and power structures. Addressing the behavioral and cultural aspects, such as resistance to change, lack of understanding, or misalignment with existing values, is crucial for gaining buy-in and ensuring the program's successful integration and sustainability within the organization.

Concept tested: IT governance program adoption and change management

Topics

#IT Governance adoption#Change management#Organizational culture#Behavioral aspects

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