CGEIT · Question #511
To measure the value of IT-enabled investments, an enterprise needs to identify its drivers as defined by its:
The correct answer is D. business strategy. To effectively measure the value of IT-enabled investments, an enterprise must identify its value drivers as defined by its overarching business strategy. This ensures IT investments are assessed against the core objectives and goals they are intended to support.
Question
To measure the value of IT-enabled investments, an enterprise needs to identify its drivers as defined by its:
Options
- Atechnology strategy.
- Bvalue statements.
- Cservice level agreements (SLAs).
- Dbusiness strategy.
How the community answered
(45 responses)- B2% (1)
- C4% (2)
- D93% (42)
Why each option
To effectively measure the value of IT-enabled investments, an enterprise must identify its value drivers as defined by its overarching business strategy. This ensures IT investments are assessed against the core objectives and goals they are intended to support.
Technology strategy defines how IT will support the business strategy, but it doesn't define the fundamental business value drivers themselves.
Value statements express an organization's core beliefs and principles but are generally too abstract to define specific, measurable drivers for IT investment value.
Service Level Agreements (SLAs) define performance metrics for service delivery, which are operational measures, not the strategic value drivers of IT-enabled investments.
The business strategy articulates the overall goals and objectives of the enterprise, which inherently define what "value" means for the organization. Therefore, to measure the value of IT-enabled investments, these investments must be assessed against the drivers established by the business strategy, ensuring IT is aligned with and contributing to core business outcomes.
Concept tested: IT investment value measurement alignment
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