CGEIT · Question #485
Which of the following is the BEST critical success factor (CSF) to use when changing an IT value management program in an enterprise?
The correct answer is D. Aligning the program to the business requirements. The best critical success factor for an IT value management program is its alignment with the enterprise's overarching business requirements and strategic goals.
Question
Which of the following is the BEST critical success factor (CSF) to use when changing an IT value management program in an enterprise?
Options
- ADocumenting the process for the board of directors' approval
- BAdopting the program by using an incremental approach
- CImplementing the program through the enterprise's change plan
- DAligning the program to the business requirements
How the community answered
(25 responses)- A16% (4)
- B4% (1)
- C8% (2)
- D72% (18)
Why each option
The best critical success factor for an IT value management program is its alignment with the enterprise's overarching business requirements and strategic goals.
Documenting for board approval is a governance step, not the fundamental factor that ensures the program itself effectively delivers and manages IT value.
Adopting an incremental approach is a method of program implementation that can contribute to success, but it is not the ultimate measure or critical success factor for the program's actual value delivery.
Implementing the program through the enterprise's change plan is a procedural step for deployment, not the core critical success factor for demonstrating and achieving IT value.
The primary objective of an IT value management program is to ensure and demonstrate that IT initiatives contribute meaningfully to business objectives. Therefore, aligning the program directly to the business's requirements and strategic goals is the most critical success factor, ensuring IT delivers relevant and measurable value.
Concept tested: IT value management, critical success factors, business-IT alignment
Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/strategy/business-outcomes/
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