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CGEIT · Question #481
CGEIT Question #481: Real Exam Question with Answer & Explanation
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Submitted by kwame.gh· Apr 18, 2026Governance of Enterprise IT
Question
Which of the following is MOST important to include in the customer dimension of an IT balanced scorecard?
Options
- ABusiness value creation
- BStakeholder satisfaction
- CMaintenance of IT operations
- DSupport for corporate customers
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Topics
#IT Balanced Scorecard#Customer dimension#Stakeholder satisfaction#IT performance measurement