CGEIT · Question #448
Which of the following is the MOST important benefit of effective IT governance reporting?
The correct answer is B. Business executives better understand IT's value contribution to the enterprise. The most significant benefit of effective IT governance reporting is enabling business executives to clearly understand how IT contributes value to the overall enterprise. This visibility bridges the gap between IT operations and strategic business outcomes.
Question
Which of the following is the MOST important benefit of effective IT governance reporting?
Options
- AThe enterprise balanced scorecard is aligned with IT dashboards.
- BBusiness executives better understand IT's value contribution to the enterprise
- CIT key performance indicators (KPIs) are included in the enterprise-level KPI dashboard.
- DIT processes are improved in line with business requirements.
How the community answered
(35 responses)- A6% (2)
- B51% (18)
- C11% (4)
- D31% (11)
Why each option
The most significant benefit of effective IT governance reporting is enabling business executives to clearly understand how IT contributes value to the overall enterprise. This visibility bridges the gap between IT operations and strategic business outcomes.
While alignment is good, it's a mechanism or outcome of good reporting, not the fundamental benefit of helping executives understand IT's value.
Effective IT governance reporting transparently communicates IT's performance, risks, and strategic alignment in business terms, allowing business executives to comprehend the direct value IT brings to enterprise objectives. This understanding fosters better decision-making and collaboration between IT and the business.
Including IT KPIs in an enterprise dashboard is a component of good reporting, but the ultimate benefit is the understanding derived from that information, not merely its inclusion.
Process improvement is a result of governance and reporting, but the reporting itself primarily serves to communicate value and facilitate strategic oversight.
Concept tested: Primary benefit of IT governance reporting
Source: https://www.isaca.org/resources/cobit/cobit-2019-framework
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