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CGEIT · Question #42

Which of the following is MOST important to effectively initiate IT-enabled change?

The correct answer is B. Obtain top management support and ownership. To effectively initiate any IT-enabled change, obtaining strong support and ownership from top management is the most critical factor.

Submitted by jaden.t· Apr 18, 2026Governance of Enterprise IT

Question

Which of the following is MOST important to effectively initiate IT-enabled change?

Options

  • AEstablish a change management process.
  • BObtain top management support and ownership.
  • CEnsure compliance with corporate policy.
  • DBenchmark against best practices.

How the community answered

(45 responses)
  • A
    18% (8)
  • B
    71% (32)
  • C
    4% (2)
  • D
    7% (3)

Why each option

To effectively initiate any IT-enabled change, obtaining strong support and ownership from top management is the most critical factor.

AEstablish a change management process.

Establishing a change management process is important for *managing* the change, but top management support is paramount for *initiating* and legitimizing it.

BObtain top management support and ownership.Correct

Top management support and ownership provide the necessary authority, resources, and strategic alignment to drive an IT-enabled change successfully across the organization. Without executive sponsorship, initiatives often face resistance, lack prioritization, and fail to secure the commitment needed for effective implementation and sustained adoption.

CEnsure compliance with corporate policy.

Ensuring compliance is a fundamental requirement, but not the primary factor for effectively *initiating* a change, which requires strategic impetus.

DBenchmark against best practices.

Benchmarking against best practices is a valuable input for planning, but it does not guarantee the organizational buy-in and leadership necessary for initiating effective change.

Concept tested: Executive sponsorship for change initiatives

Topics

#IT-enabled change#Top management support#Change initiation#Strategic alignment

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