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CGEIT · Question #382

Once the strategic vision has been established, which of the following would be the BEST activity for supporting the implementation of performance measures?

The correct answer is D. Identify key performance indicators (KPIs).. After establishing a strategic vision, the best activity to support the implementation of performance measures is to identify key performance indicators (KPIs) that will quantify progress towards the strategic goals. KPIs provide concrete metrics to track performance.

Submitted by takeshi77· Apr 18, 2026Governance of Enterprise IT

Question

Once the strategic vision has been established, which of the following would be the BEST activity for supporting the implementation of performance measures?

Options

  • AMonitor service level performance.
  • BDocument strengths, weaknesses, opportunities, and threats.
  • CDocument policy requirements
  • DIdentify key performance indicators (KPIs).

How the community answered

(48 responses)
  • A
    13% (6)
  • B
    4% (2)
  • C
    6% (3)
  • D
    77% (37)

Why each option

After establishing a strategic vision, the best activity to support the implementation of performance measures is to identify key performance indicators (KPIs) that will quantify progress towards the strategic goals. KPIs provide concrete metrics to track performance.

AMonitor service level performance.

Monitoring service level performance is an operational activity that happens *after* KPIs and performance measures are defined and implemented.

BDocument strengths, weaknesses, opportunities, and threats.

Documenting SWOT is part of the strategic planning *before* or during vision establishment, not the next step for implementing performance measures.

CDocument policy requirements

Documenting policy requirements is related to governance and operational procedures, but not directly the best next step for implementing performance *measures* after a vision.

DIdentify key performance indicators (KPIs).Correct

Once a strategic vision is established, the next logical step in supporting performance measurement is to define specific Key Performance Indicators (KPIs) that will track progress towards achieving that vision. KPIs translate broad strategic goals into measurable targets, enabling the organization to monitor performance and evaluate the effectiveness of implemented strategies.

Concept tested: Strategic Performance Measurement (KPIs)

Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/govern/methodology/track-outcomes

Topics

#Performance Measurement#Key Performance Indicators (KPIs)#Strategic Implementation#IT Governance

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