CGEIT · Question #382
Once the strategic vision has been established, which of the following would be the BEST activity for supporting the implementation of performance measures?
The correct answer is D. Identify key performance indicators (KPIs).. After establishing a strategic vision, the best activity to support the implementation of performance measures is to identify key performance indicators (KPIs) that will quantify progress towards the strategic goals. KPIs provide concrete metrics to track performance.
Question
Once the strategic vision has been established, which of the following would be the BEST activity for supporting the implementation of performance measures?
Options
- AMonitor service level performance.
- BDocument strengths, weaknesses, opportunities, and threats.
- CDocument policy requirements
- DIdentify key performance indicators (KPIs).
How the community answered
(48 responses)- A13% (6)
- B4% (2)
- C6% (3)
- D77% (37)
Why each option
After establishing a strategic vision, the best activity to support the implementation of performance measures is to identify key performance indicators (KPIs) that will quantify progress towards the strategic goals. KPIs provide concrete metrics to track performance.
Monitoring service level performance is an operational activity that happens *after* KPIs and performance measures are defined and implemented.
Documenting SWOT is part of the strategic planning *before* or during vision establishment, not the next step for implementing performance measures.
Documenting policy requirements is related to governance and operational procedures, but not directly the best next step for implementing performance *measures* after a vision.
Once a strategic vision is established, the next logical step in supporting performance measurement is to define specific Key Performance Indicators (KPIs) that will track progress towards achieving that vision. KPIs translate broad strategic goals into measurable targets, enabling the organization to monitor performance and evaluate the effectiveness of implemented strategies.
Concept tested: Strategic Performance Measurement (KPIs)
Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/govern/methodology/track-outcomes
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