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CGEIT · Question #369

From an IT governance perspective, establishing performance measurements is PRIMARILY the responsibility of:

The correct answer is B. senior management.. From an IT governance perspective, senior management holds primary responsibility for establishing performance measurements to ensure IT alignment with business objectives and effective resource utilization.

Submitted by haruto_sh· Apr 18, 2026Governance of Enterprise IT

Question

From an IT governance perspective, establishing performance measurements is PRIMARILY the responsibility of:

Options

  • Athe IT architecture review board.
  • Bsenior management.
  • Cthe board of directors.
  • Denterprise risk management (ERM).

How the community answered

(41 responses)
  • B
    93% (38)
  • C
    2% (1)
  • D
    5% (2)

Why each option

From an IT governance perspective, senior management holds primary responsibility for establishing performance measurements to ensure IT alignment with business objectives and effective resource utilization.

Athe IT architecture review board.

An IT architecture review board focuses on architectural adherence and technical standards, not the primary establishment of broader IT performance measurements for the enterprise.

Bsenior management.Correct

Senior management, including the CIO and other business leaders, is responsible for setting strategic direction, defining business objectives, and allocating resources. Consequently, they are primarily accountable for establishing performance measurements (e.g., KPIs) for IT to ensure that IT services and projects contribute effectively to business goals, provide value, and operate efficiently, thereby linking IT performance directly to organizational success.

Cthe board of directors.

The board of directors provides strategic oversight and ultimate accountability but delegates the detailed establishment and monitoring of operational performance measurements to senior management.

Denterprise risk management (ERM).

Enterprise Risk Management (ERM) is concerned with identifying and mitigating risks, which informs performance measurement but isn't primarily responsible for setting the measurements themselves.

Concept tested: IT governance and performance measurement responsibility

Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/govern/perform-metrics-and-kpis

Topics

#IT governance#Performance measurement#Roles and responsibilities#Senior management

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