CGEIT · Question #342
To develop appropriate measures to improve organizational performance, the measures MUST be:
The correct answer is B. accepted by and meaningful to the stakeholders. For measures to effectively improve organizational performance, they must be accepted by and meaningful to the stakeholders who will be responsible for and impacted by them.
Question
To develop appropriate measures to improve organizational performance, the measures MUST be:
Options
- Aa result of benchmarking and comparative analysis.
- Baccepted by and meaningful to the stakeholders.
- Cbased on existing and validated data sources.
- Dapproved by the IT steering committee.
How the community answered
(34 responses)- A3% (1)
- B88% (30)
- C3% (1)
- D6% (2)
Why each option
For measures to effectively improve organizational performance, they must be accepted by and meaningful to the stakeholders who will be responsible for and impacted by them.
Benchmarking is a useful input, but measures don't *must* be a direct result of it; they need to be relevant to the organization's specific goals.
Measures designed to improve organizational performance must be accepted by and meaningful to stakeholders to ensure buy-in, relevance, and effective adoption and action, driving actual performance improvement.
While using validated data sources is important for accuracy, it doesn't alone guarantee the measures are appropriate for driving improvement or stakeholder acceptance.
Approval by the IT steering committee is a governance step, but it doesn't ensure the measures are inherently appropriate, accepted, or meaningful to the broader stakeholders.
Concept tested: Performance measurement effectiveness
Topics
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